Privacy Policy

01What we collect

Propel Hub collects information that identifies you or could reasonably be used to identify you. This includes personal information such as your name, contact details, job title, and company information.

We also collect technical data including IP addresses, browser types, and usage patterns to ensure our services remain optimised for your specific business needs.

02How we collect it

We collect information through direct interactions when you register for an account, subscribe to our newsletter, or communicate with our team.

• Automated technologies such as cookies and server logs.
• Direct input from account creation and profile setup.
• Professional interactions and service enquiries.

03Why we collect it

The primary purpose of collecting your data is to provide, maintain, and improve our services. This allows us to personalise your experience and ensure high-quality delivery of our business growth solutions.

We use this information to communicate with you about updates, security alerts, and administrative messages essential to your service continuity.

04Disclosure

We do not sell your personal information. We may disclose your information to third-party service providers who assist us in operating our platform, conducting our business, or serving our users.

Disclosure may also occur when required by law or to protect the rights, property, or safety of Propel Hub, our users, or others.

05Overseas storage

Your information may be stored and processed in countries other than your own. We utilise Tier-1 global infrastructure providers to ensure your data is stored securely and in compliance with international standards.

By using our services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

06Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, or destruction. This includes encryption, secure firewalls, and regular security audits.

07Access

You have the right to request access to the personal information we hold about you. You may also request that we correct any inaccuracies in your data or delete your information where appropriate.

Requests for access or correction should be directed to our Privacy Officer via the contact details provided on our website.

08Complaints

If you have a complaint about how we handle your personal information, please contact us immediately. We take all privacy complaints seriously and will respond to your enquiry within a reasonable timeframe.

If you are not satisfied with our response, you may also contact the relevant data protection authority in your jurisdiction.